Need Help?
You can now contact our Customer Support team by phone between 8am to 8pm or via Live Chat any time between the hours of 7am to 10:15pm, 7 days a week.
You can also contact us by email 24/7, however, as our Teams are currently dealing with a large number of contacts, we would like to take a moment to remind you of the various ways that you can take control of your account yourself, to continue to enjoy playing on our site!
We have tools to help you manage how much you spend, how long you play for or if you wish to take a break from playing. You can apply these to your account by following these steps:
Don’t forget:
support@thevic.com