Here’s when you can chat with our Customer Champions:
Calls: 8am - 8pm (UK), Monday – Friday
Emails: 24hrs, 7 days a week – we aim to reply within 24 hours
- Have you checked our FAQs? Head there first, you might find an answer to your query quicker this way!
- Want to Take a Break or Self-Exclude? Go to the Responsible Gaming tab in My Account Settings for more details and to select the length of time you wish to close your account for.
- Want to set a Net Deposit Loss Limit? Choose between a daily, weekly and monthly cap on the net amount you can lose. For full details and to set your limit, go to the Deposit Limit tab in My Account Settings.